EuroTrain App Privacy Policy

Effective date: 8/18/26

Last updated: 8/18/26

This Privacy Policy explains how the International Automotive Technicians Network, Inc., doing business as BIMRS (“BIMRS,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects information through the EuroTrain mobile application and related administrative services.

1. Information we collect

Information provided through registration

We may receive information from RegFox or BIMRS conference records, including:

Name
Email address and telephone number
Company
City and state
Registration status
User role
Registered classes and activities
Other information submitted during conference registration

Payment-card information used for registration is processed by the applicable registration or payment provider and is not stored in the EuroTrain app.

Information you provide in the app

We may collect:

Account and profile information
Profile photographs
Private messages
Exhibitor profile information
Show Special submissions
Reports, support requests, and other communications

Information collected automatically

Depending on the final app configuration, we may collect:

Account activation and login activity
Device type, operating system, and app version
Device or push-notification token
IP address and basic diagnostic information
App errors and performance information
Pages or features viewed
Banner-ad impressions and clicks
Handout views
Exhibitor-profile views
Survey-link clicks

We do not use the app to sell personal information or serve third-party behaviorally targeted advertising.

2. How we use information

We use information to:

Verify current conference eligibility
Create, authenticate, and secure accounts
Provide personalized schedules and registration-restricted content
Operate attendee, trainer, exhibitor, and sponsor directories
Deliver announcements and push notifications
Enable private user-to-user messaging
Review reports and enforce community rules
Provide support and troubleshoot technical issues
Measure app and conference engagement
Maintain conference records and archived staff content
Protect users, BIMRS, and the app from misuse
Comply with legal obligations

3. Attendee-directory information

Every current-year attendee is included in the in-app attendee directory. It may display:

Name
Company
City and state
Profile photograph, if available

The directory does not display attendee email addresses, telephone numbers, or passwords.

The directory is available only to users authorized to access the current conference app. It is not intended as a public directory. Users may not scrape, harvest, sell, or use directory information for spam or unauthorized solicitation.

4. How we disclose information

We may disclose information:

To authorized current-conference users through applicable directory and messaging features
To service providers that support hosting, authentication, email, notifications, analytics, app operation, or technical support
To RegFox and related registration services when necessary to synchronize registration information
To BIMRS staff and authorized contractors who need it to operate the conference or app
When required by law, legal process, or government request
To protect the safety, rights, and property of users, BIMRS, or others
As part of a merger, reorganization, or transfer of organizational assets, subject to appropriate safeguards

We do not sell personal information.

5. Private messages and moderation

Messages are intended to be private between the participants, but BIMRS may access or review messages when a user submits a report, when needed to investigate abuse or a security issue, or when legally required.

Users can block or report other users. BIMRS may remove content or suspend messaging privileges when necessary to enforce its policies.

6. Notifications

With your permission, the app may send push notifications about conference announcements, schedule changes, emergencies, sessions, exhibitors, or other event information.

You can control push-notification permissions through your device settings. Disabling notifications does not prevent you from viewing available announcements inside the app.

7. Data retention

Attendee, trainer, and exhibitor access generally expires 60 days after the conference ends. Account records may be retained so returning users can reactivate their accounts for a future conference.

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including conference administration, account reactivation, security, dispute resolution, and legal compliance.

Private messages, reports, analytics, and administrative records may be retained for a reasonable period consistent with operational, safety, and legal needs. When information is no longer required, we delete, de-identify, or securely dispose of it.

8. Account and data deletion

You may request deletion of your EuroTrain app account and associated personal information:

In the app: [Profile or Settings → Account → Delete Account]
By email: info@bimrs.org

We may ask you to verify your identity before completing the request. We will delete or de-identify information associated with the account unless retention is required for security, fraud prevention, legal compliance, dispute resolution, or another lawful purpose.

Deleting the app from your device does not automatically delete your account.

Certain information may remain in backups for a limited period before being removed through our normal backup cycle. Content involving another person, such as a message received by another user, may remain in that person’s account where permitted by law.

9. Your privacy choices and rights

Depending on your location, you may have the right to request:

Access to personal information
Correction of inaccurate information
Deletion of personal information
A copy of certain information
Restriction of or objection to certain processing
Withdrawal of consent when processing is based on consent

To submit a request, contact [privacy contact email]. We may verify your identity before responding.

10. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system can guarantee absolute security, and users should protect their passwords and immediately report suspected unauthorized access.

BIMRS staff cannot view or create users’ passwords. Password resets are completed through secure emailed links.

11. Children’s privacy

The app is intended for professional conference participants and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the app.

If you believe a child has provided personal information, contact [privacy contact email].

12. International and interstate processing

Information may be processed and stored in the United States and other locations where BIMRS or its service providers operate. Applicable privacy protections may differ from those in your jurisdiction.

13. Third-party services

The app may link to RegFox, survey tools, websites, maps, forms, and other third-party services. Their collection and use of information are governed by their own privacy policies.

14. Changes to this Policy

We may update this Policy to reflect changes to the app, our practices, or legal requirements. We will post the revised version here and update the effective date. When appropriate, we may also notify users through the app.

15. Contact us

For privacy questions or requests, contact:

BIMRS

5950 N Oak Trafficway Suite 201, Gladstone, MO 64118

Email: info@bimrs.org